Refund and Returns Policy
Effective Date: January 8, 2025
At Breglux Glass NI, we strive to ensure that our customers are fully satisfied with their purchases. If for any reason you are not completely satisfied with your product, we offer a straightforward refund and return process.
1. Returns
You have 30 days from the date of purchase to return an item. To be eligible for a return, the following conditions must be met:
- The item must be unused, in its original condition, and in the original packaging.
- The return request must be made within 30 days of the purchase date.
2. Refunds
Once your return is received and inspected, we will notify you via email regarding the status of your refund. If the return is approved, a credit will automatically be applied to your original method of payment within a certain number of days.
3. Non-Refundable Items
Certain items are non-refundable, including:
- Customized or personalized products
- Gift cards
- Items marked as final sale
4. Return Shipping
You are responsible for paying for your own shipping costs for returning an item. Shipping costs are non-refundable.
5. How to Process a Return
To initiate a return, please contact us at:
Email: info@bregluxglasni.com
Phone: (401) 423-0433Provide your order number and details of the item you wish to return. We will send you instructions on how to proceed with the return.
6. Exchanges
We currently do not offer exchanges. If you wish to receive a different product, please return the original item for a refund and place a new order.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will provide a full refund or replacement for the item at no additional cost to you.
Contact Us
If you have any questions or concerns regarding our refund and returns policy, please do not hesitate to contact us at:
Breglux Glass NI
Website: www.bregluxglasni.com
Email: info@bregluxglasni.com
Phone: (401) 423-0433
Address: Po Box 281, Jamestown, Rhode Island